• Keep your jewelry dry and gently polish it with a soft cloth after every wear.
• Remove it before sleeping, showering, swimming, cleaning, or any physical activity.
• Store it in its pouch or jewelry box, in a cool, dry place away from direct sunlight.
• 925 sterling silver naturally tarnishes over time; this is normal and it can be cleaned.

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• For standard orders, in-stock products are prepared within 2–5 business days. Preparation may take 10–14 business days for products that are not in stock.
• Preparation may take 10–14 business days for made-to-measure or personalized products.
• Domestic shipments are sent via Yurtiçi Kargo.
• Domestic shipping is free for orders of 4,500 TL or more.

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The following terms apply only to orders placed through www.boga.com.tr.

• Standard products may be returned within 30 days of delivery.
• There is no right of withdrawal for made-to-measure or personalized products.
• You must contact us before requesting a return or exchange.
• Returns sent without prior approval will not be accepted.

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If your Boga or Kayra Khan jewelry needs repair or renewal, our team of craftspeople offers a range of services.

• Email repair requests to onarim@boga.com.tr.
• Boga and Kayra Khan jewelry is covered by a one-year limited warranty from the date of purchase.
• All repairs include complimentary professional cleaning and polishing.
• Processing generally takes 2–4 weeks from the date we receive your jewelry.

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